Brotecs X2Phone is a platform independent Java-based web enabled softphone solution allowing users to make phone calls over the internet without having to install any software
September 1, 2009 – Phoenix – Brotecs Inc., a growing independent software vendor, announces the availability of X2Phone, a cost-effective Cloud Softphone Platform especially designed for providers of VoIP and calling card services. This new Cloud-based hosted softphone platform allows calling card vendors to expand their geographic market, introduce new services to their users, cut costs, and increase their VoIP revenue – with no capital investment. Brotecs’ X2Phone seamlessly integrates into the calling card vendors existing infrastructure as X2Phone’s plug-n-play integration modules allows companies integrate their CRM system into a single, easy-to-use “one-touch” system. Additionally, the end-user interface can be fully customized according to the vendor’s branding.
As a platform independent Java-based softphone solution, X2Phone is recognized for providing its users the ease of making phone calls over the internet without having to download and install any software. In addition, X2Phone is web browser and OS independent. By using a unique Dynamic Port Setting (DPS) technique, X2Phone overcomes the voice port blocking by ISPs and corporate firewalls. This technology also allows X2Phone to provide intelligent routing resulting in excellent voice quality.
Brotecs is committed to continuously improving its X2Phone solution to ensure it remains the top choice for calling card and VoIP providers by constantly updating its offering to evolving customer needs. Currently X2Phone supports the popular SIP communication protocols and offers a number of features, aimed at improving the end-user experience:
Centralized Address Books: Allows users to conveniently retrieve their contacts at any Internet-enabled location. Users can also directly import their address books from MS Outlook Express, Outlook, and other email clients to X2Phone.
Call History: Records all outgoing calls and matches them against the existing contact database so that numbers are identified by their names.
Direct Access to User Account Balance and Call History: Allows users to easily check their account balances and view call histories via the Softphone interface.
Adaptive Jitter Buffer, Silence Detector and Packet Lost Concealment: Provides sufficient status to trigger Packet Lost Concealment (PLC) invocation. It can utilize both VAD feature that provided by codec (such as Speex’s encoder VAD) or X2Phone’s own adaptive silence detection implementation for codecs that do not have silence detection (such as G.711, GSM, or iLBC).
By utilizing Brotecs X2Phone, calling card providers can benefit from increased customer loyalty by offering them the freedom to make phone calls over the internet in addition to landlines and mobile phones.
About Brotecs Inc.
As an independent software vendor (ISV), Brotecs specializes in software innovations and custom application development. We employ a flexible delivery model to provide development services for various engagement types using our process-centric approach. Whether you are looking to outsource a complete software application, or are seeking additional talents to help with a specific stage of development, the Brotecs team can extend your development capabilities and deliver solutions that fit your needs.
